at&t training deck

 

AT&T has an intensive training program for their international call centers. The deck below is one of many that I created for AT&T's internal training program. This particular one was focused on teaching agents how to retain customers and minimize losses. My objective as the designer was to maintain AT&T brand standards while taking over 50 pages worth of content and laying it out in a comprehensible way. (During the time of this project, AT&T was in the process of acquiring DirecTV)

 
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